Last Updated: 01.01.2023

1. Introduction

Welcome to E Doctors. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our software and services. By using E Doctors, you agree to the terms of this privacy policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Professional Information: Details related to medical staff, prescriptions, patient information, and appointments.
• Usage Data: Information on how you use our software, including device information, IP address, browser type, and activity logs.
• Financial Information: Payment details and transaction history.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Facilitate doctor appointments, manage patient records, prescriptions, and medical investigations.
• To Improve Our Services: Analyze usage patterns to enhance user experience and improve our software functionality.
• To Communicate With You: Send updates, notifications, and support messages.
• For Compliance and Protection: Ensure compliance with legal obligations and protect our rights and the rights of our users.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party companies that assist us in providing our services, under strict confidentiality agreements.
• Legal Authorities: When required by law or necessary to protect our rights, privacy, safety, or property, and/or that of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite these measures, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: Request access to your personal data and correct any inaccuracies.
• Data Portability: Request a copy of your personal data in a structured, commonly used format.
• Data Deletion: Request the deletion of your personal data, subject to legal constraints.
• Objection and Restriction: Object to or request the restriction of processing your personal data in certain circumstances.

8. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from children under 18. If we learn that we have collected personal data from a child under 18, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us